💡 5 Smart Mattermost Tips to Supercharge Your Team Collaboration

D: Mattermost is a powerful open-source messaging platform that can transform how your team communicates and collaborates. But are you using it to its full potential? Here are 5 smart tips to get the most out of Mattermost for your team! 🚀

1. Master Keyboard Shortcuts for Lightning-Fast Navigation ⌨️

Save hours every week by using Mattermost’s keyboard shortcuts instead of clicking through menus.

Essential Shortcuts:

• Ctrl/Cmd + K → Jump to any channel or DM
• Ctrl/Cmd + / → See all available shortcuts
• Alt + Up/Down → Switch between recent channels
• Shift + Up → Edit your last message

Pro Tip: Type /shortcuts in any channel to see a handy cheat sheet right in your chat window!

2. Create Custom Slash Commands for Repetitive Tasks 🔧

Automate your workflow by creating custom slash commands that connect to your other tools.

Examples:

• /jira create → Opens a Jira ticket creation form
• /meeting → Generates a meeting summary template
• /deploy → Triggers your CI/CD pipeline

How to Set Up:

1. Go to System Console > Integrations > Slash Commands
2. Click “Add Slash Command”
3. Configure the trigger and webhook URL

3. Use Threads the Right Way for Organized Discussions 🧵

Keep your main channels clean while having detailed discussions in threads.

Best Practices:

• Use main channel for announcements and quick updates
• Start a thread for any discussion requiring >3 messages
• React with 👍 in thread when resolved
• Mention @all in thread if needing wider attention

Example Flow:

[Main Channel] Alex: "New design mockups ready for review!"
[Thread] Jamie: "The button color seems off..."
[Thread] Taylor: "Fixed in v2 - see attached"

4. Set Up Smart Notifications to Avoid Alert Fatigue 🔔

Customize your notification preferences so you only get alerted when it matters.

Notification Settings to Adjust:

• Channel-specific notification levels (All, Mentions, None)
• Keyword alerts (get notified when specific terms are used)
• Desktop vs mobile notification rules
• Do Not Disturb scheduling

Pro Configuration:

/channel notifications mentions
/alert keywords "urgent","blocker"
/dnd 10pm to 8am

5. Integrate with Your Tech Stack for Maximum Efficiency ⚙️

Connect Mattermost to the other tools your team uses daily.

Top Integrations:

• GitHub: Get commit/PR notifications in channels
• Jenkins: Receive build status updates
• Google Calendar: Share meeting reminders
• Zapier: Connect to 2000+ other apps

Integration Example:

1. Install the GitHub plugin
2. Configure which repos to monitor
3. Choose channels for different event types
4. Now get real-time updates like:

   [GitHub] PR opened by @dev1: Update auth module (#42)

Bonus: Mattermost Mobile Pro Tips 📱

• Use quick-reply from notifications
• Set different notification sounds for DMs vs channels
• Enable biometric app locking for security
• Use message drafts when offline

By implementing these Mattermost tips, your team can: ✅ Reduce unnecessary meetings by 30% ✅ Cut message response time in half ✅ Keep projects more organized ✅ Minimize context switching between apps

What’s your favorite Mattermost hack? Share in the comments below! 👇

P.S. Want more? Try /templates to see pre-built message templates your whole team can use!